This course will provide participants with an overview of the ISO 9001:2015 Quality Management Standard incorporating insight into the key clauses and underlying concepts that underpin an effective quality management system.

Course Description

The course will enable participants to interpret the requirements of the Standard and understand how these requirements relate to their organisation.

You will have access to the course for 12 months from purchase.

Course Outline

This course covers the following topics:

  1. Understanding Quality Management Systems
  2. Structure and concepts of ISO 9001:2015
  3. Organisational context
  4. Leadership
  5. Planning for the Quality Management
  6. System Support and operations
  7. Operational planning
  8. Improvement

Learning Outcome

Upon successful completion of this course, participants should be able to:

  • Understand the purpose and benefits of a quality management system
  • Have a greater understanding of the structure, content and the intent of ISO 9001
  • Be able to explain the specific quality management-related requirements of ISO 9001
  • Be familiar with the terms and definitions used
  • Have a greater understanding of the concept of the process model

Who Should Attend

This course is ideal if you:

  • Want to increase or refresh your knowledge on 9001:2015
  • Are new to a quality management role
  • Working on a project team to implement the requirements of the ISO 9001:2015
  • Need to conduct internal quality audits
  • Need to participate in the maintenance of the organisation’s Quality Management System.

Prerequisites

There is no formal assumed prior knowledge for this course however an understanding of your organisation's operations is recommended.

Duration

We estimate the average student will take approximately 2.5 hours to complete the course.

Takeaway

Intertek Certificate of Completion

Intertek is excited that SAI Global is now part of the wider Intertek organization. This training was developed by our colleagues from SAI Global, therefore you may see some SAI Global branding in this course.